Conversation barriers

I have completed my piece of work for Gordon. it was quite an easy task but i suppose that's how Pass work goes.
The work asked me to explain any barriers that may be between conversations such as rudeness or the other person being dead.
I had to write what things often stop communication and how to overcome them

This task has helped me see more openly to people who may not be as fortunate as me with their speaking/ listening for example people that have had their tongue cut off.